Faq
At Sowa by Timilo, every treatment is a celebration of Tawang’s rich cultural heritage and natural abundance. Discover the timeless wisdom of the Himalayas as you relax, unwind, and reconnect with yourself
All our treatment rooms and beds are climate-controlled and heated to ensure your complete comfort. Enjoy the warmth and coziness as you unwind and rejuvenate, making your spa experience truly indulgent.
What Should I Wear When Goinng To The Spa & During My Treatment?
We will provide you with robe, slipper, and disposable innerwear. You may choose to wear your own innerwear – choose whatever is most comfortable for you.
When should I arrive for my treatment?
Please arrive 10-15 minutes before your scheduled appointment, this will allow you to change without haste and leisurely enjoy our welcome drink of the day.
What if I am late for my appointment?
Arriving late will limit time available for your treatment. Programs are carefully planned and to get maximum benefit, we kindly request you to be punctual
What if I have special health treatment consideration?
Please notify our Spa Team before booking your treatments if you have high blood pressure, allergies, physical ailments, disabilities, or if you are pregnant.
Time to relax, unwind and feel good
We strive to provide you a relaxing and tranquil environment and we appreciate your coopera-tion in keeping your mobile phones switched off. We want you to enjoy your complete experience so do let us know if you would like to change massage pressure, music volume, lighting levels or room temperature anytime during your treatment.
Where should I keep my valuables?
We recommend you do not bring any valuables like jewelry that needs to be removed for Spa treatments. We kindly remind you we are not responsible for any items lost or stolen.
Our therapists
Our therapists are well trained to provide you the best spa experience. However, in case of any inappropriate behavior, they are authorized to stop treatment – so we thank you in advance for your consideration.
Cancellation Policy
Should you wish to modify or cancel a reservation, please do notify us at least 4 hours in advance, in order to avoid paying a cancellation fee.
Disclaimer
Spa treatments, services & facilities received or utilized at Sowa Spa at Timilo are intended for general purposes only and not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that guests may have.